Dear Valued Customer,
We are thrilled to welcome you to CanDigiMedia online portal, your one-stop destination for all things web-related. Whether you're looking for top-notch web hosting, professional email services, domain registration, stunning web design, secure server colocation, or cutting-edge marketing and SEO solutions, we have you covered.
To help you get the most out of our portal, we've put together this quick guide to walk you through the key features and functionalities:
1. **Logging In:**
- Visit our portal at [my.candigimedia.com].
- Enter your login credentials (username and password) provided during the signup process.
2. **Dashboard Overview:**
- Once logged in, you'll land on your personalized dashboard.
- Here, you'll find an overview of your active services, recent invoices, and support tickets.
3. **Navigating Services:**
- Click on "Services" to view and manage your active services, including web hosting, email, domain registration, web design, server colocation, and marketing/SEO packages.
4. **Managing Domains:**
- Under "Domains," you can register, transfer, or renew domain names.
- Update DNS settings, configure domain forwarding, and access domain management tools.
5. **Web Hosting and Email Services:**
- Access cPanel/DA/Plesk for web hosting services, where you can manage files, databases, and other aspects of your website.
- For email services, use our intuitive webmail interface or configure your preferred email client.
6. **Web Design and Development:**
- Explore the "Web Design" section to view progress on your website projects, request updates, or start a new project.
7. **Server Colocation:**
- If you've opted for server colocation, find detailed information about your colocated server, including status and usage.
8. **Marketing and SEO Services:**
- Track the progress of your marketing and SEO campaigns under the respective section.
- Access reports, insights, and analytics to gauge the performance of your online presence.
9. **Support and Assistance:**
- For any queries or assistance, click on "Support" to open a ticket, browse our knowledge base, or get in touch with our friendly support team.
Remember, we're always here to assist you, every step of the way. If you have any questions or need further guidance, don't hesitate to reach out.
Thank you for choosing CanDigiMedia! We're excited to be part of your online journey.
Warm regards,
Wednesday, March 2, 2022
